From goods receiving to order dispatch
Cool Jack takes care of your day-to-day warehousing and order fulfillment operations. We receive, inspect, register and store your goods, then pick, pack and prepare orders for handover to carriers.
Warehousing is just one part of the process
Fulfillment connects warehouse operations with order processing. Every movement of goods is supported by the relevant data and predefined procedures.
We manage the entire process, from receiving goods into the warehouse to preparing orders for dispatch. Each operation is tailored to your product range, sales channels and business requirements.
Every step is connected
Goods Receiving & Inspection
We receive, inspect and register incoming goods according to agreed requirements.
Putaway & Storage
We place products in designated warehouse locations, ready for further processing.
Inventory Management
We track incoming and outgoing goods, as well as stock movements between warehouse locations.
Order Picking
We pick the required products and quantities according to each individual order.
Order Assembly & Packing
We check, assemble and pack orders according to product characteristics and agreed packing procedures.
Dispatch Preparation
We label completed shipments with the required information and prepare them for carrier handover.
Returns & Claims Processing
We receive, inspect and process returned shipments according to predefined procedures.
One operation. Different requirements
The process doesn’t end when an order is shipped
We receive, identify and inspect returned shipments. Depending on the agreed procedures, returns processing can also include condition checks, inventory records, de-kitting and photo documentation.
We tailor the process to the product type and your business requirements.
Fulfillment built around the way your business operates
Before launch, we assess your product range, order types, picking and packing requirements, dispatch procedures and the systems used to manage your orders.
To process orders accurately, the warehouse needs the right information about products, quantities, packing and shipping requirements. We assess how orders and data will be transferred between your systems and our operations when designing the solution.
Nejčastější dotazy
What does fulfillment include?
Our core fulfillment services include goods receiving and inventory management, warehousing, order processing, picking, packing, dispatch preparation and returns processing. The exact scope is tailored to your business needs.
Do we need to use all your services?
No. We tailor our services to the specific warehousing and fulfillment operations you want us to manage.
How are orders transferred to your warehouse?
Orders can be transferred from your e-commerce platform, ERP or another business system. We assess the most suitable integration approach before launch.
How long does it take to get started?
The setup timeline depends on your product range, operational requirements, order data integration and the process of transferring your goods to our facility. Following an initial consultation, we prepare a proposed implementation plan and timeline.
Let’s build a fulfillment solution around your business
Tell us about your products, order processing needs, storage requirements and existing systems. We’ll use this information to design a fulfillment process tailored to your operations.